At Lan Isle, we want you to be satisfied with your purchase. Please review our policy below:

1. Returns & Exchanges

  • You may return a product within 3 days of delivery if it is defective or damaged.

  • Items must be unused and in their original packaging.

  • To initiate a return, email us at [email protected] with your order details and photos of the product.

2. Refunds

  • Refunds are only issued if the product is damaged or incorrect.

  • We do not offer refunds for change of mind.

  • Refunds will be processed through your preferred method (Cash on Delivery returns will be refunded in cash).

3. Non-Returnable Items

  • Used, damaged, or personalized items are non-returnable unless defective upon arrival.

For assistance, contact us at [email protected].